Hold everyone accountable, including yourself, according to this standard. Diagnose the cause. Find out why employees are in conflict. Often, the roots of discord lie in things that happened a long time ago. A person may feel offended because their ideas have been rejected by their boss, while those of a colleague have been accepted. Another might feel that they are not getting their fair share of time and resources to complete a project. Another may feel neglected if she has not received an expected promotion. Such problems, if not addressed immediately, can occur over time and arouse hostility. Follow her. Just because they`ve pushed people to stop yelling at each other doesn`t mean they`re working together. Continue to monitor the situation.

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