However, there is no legal obligation to include the data processing clauses in the same document as the main service provisions, and many service providers use separate data processing agreements. The good reasons for this are: (a) only part of your customer processing is subject to the GDPR, but you want to use the same terms of service for all customers; (b) It will be difficult to negotiate new legal terms with existing customers, but you must introduce data processing clauses in their contracts. These legal agreements can really help speed up discussions during the sales process and save your business time once services have been agreed โ€“ since payment terms and other important legal terms have already been agreed. They basically take care of all the terms and conditions to protect your business and its intellectual property so that you can focus on the sales process and customer relationship. The contract includes, among other things, the rights of the customer to use the services and restrictions on their use. The SaaS agreement can be downloaded and edited without registration. SaaS agreements are designed to be used in situations where the parties sign the documents. However, in many cases, it can happen that the parties agree on a service order form, whether online or offline. In these cases, the “Terms and Conditions” versions of the SaaS documents are more appropriate. First of all, you need terms of use โ€“ even though they may be called something else. They can be called “user agreement” or “cloud service contract” or something else. This SaaS agreement, our saaS terms and conditions, and our cloud terms of service are examples of terms of use.

Whatever the name of the document, its function is to regulate the legal relationship between a service provider and its customers. The terms of use contain provisions relating to the obligation of essential services, the payment of fees, the duration of the contract and its termination, the liability of the parties between them, etc. In some cases, the terms of use are supplemented by additional specific documents such as data processing agreements and service level agreements. A SaaS technology provider with an experienced customer base should also prepare for issues that are often negotiated in SaaS contracts. Note that SaaS agreements are different from software license agreements and similar legal issues are treated differently in these contexts. Execution style: Is your document agreed online or offline or both? How is it concretely implemented or agreed? Our SaaS contract documents (including this free template) require an offline agreement, while our SaaS terms of sale are agnostic and allow for online and offline agreement on a service order form. Our terms and conditions of sale for cloud services assume that there will be an online login process. .

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